Help Guides at Pocket Option

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Whether you are just starting to learn how to trade or have been doing it for a long time, it is still useful to extend your knowledge and find out more about platform usage. In this section, you can contact the Support service, learn more about trading and platform features, and benefit from our handy tips.

Contacting the support

In order to contact the Support service on the platform, please go to the “Help” section in the left panel of the trading interface and choose “Support requests”.

In this section you can ask any questions you are interested in. The Support service will assist you as soon as possible. All requests are generally reviewed within one business day.


Frequently asked questions are located in the “Help” section in the left panel.

Here you can find answers to questions related to specific terms or aspects of trading process. Besides, there is a special FAQ section devoted to deposits and withdrawals that might be useful if you are about to start trading on Live account.

Simple guide

Simple guide gives brief instructions on how to start placing trade orders and make profit.

Video tutorial

Video tutorial walks you through the trading process and helps you explore the platform features.

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Forex tutorial

Even though Pocket Option is famous for being a leading trading platform, forex trading is also available with an integrated MT5 trading terminal. If you want to master forex trading as well, this section is the right place for you.

Trading strategies

In this section you can study a selection of trading strategies that will help you to gain profits from future trading and analyse the financial market.

We recommend that you choose and practice several strategies.


To download an app for Android, iOS, or Windows, please go to the “Help” section in the left panel of the trading interface and click “Apps”.


This section highlights key platform features that can be used to maximize your profit.

Forex glossary

Forex glossary contains basic terms and phrases related to forex trading and financial markets in alphabetical order.

Company information

Pocket Option is the trade name of Gembell Limited, which is registered at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Republic of the Marshall Islands MH 96960 with the registration number 86967.

Company regulation and licenses

Gembell Limited is a fully licenced and regulated broker. The Company complies with IFMRRC regulations (License number TSRF RU 0395 AA Vv0158).

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